Global Quality Assurance & Claims Declaration (LET Flexitank)
Date：2026.03.09 Number：LET-NEW-229
Our Principle: Rapid Response, Global Coverage, Zero Evasion.
1. Global Product Liability Insurance
EN: Every LET Flexitank is covered by a comprehensive Global Product Liability Insurance. This coverage spans major global shipping routes and ports, ensuring timely compensation for cargo loss or third-party property damage caused by product quality defects.
2. Emergency Response Mechanism
EN: We have established a 24/7 Global Emergency Response Center. In the event of a leakage risk, clients receive technical guidance within 2 hours. Our cooperative service points at major destination ports can assist with on-site inspection, spill containment, and cargo cross-pumping.
3. Standardized Claims Procedure - SOP
EN: To shorten the compensation cycle, we commit to completing the internal audit and initiating the insurance process within 15 working days after all necessary evidence (photos, videos, and third-party inspection reports) is submitted.
4. Prevention Over Compensation
EN: We provide a free Container Inspection Checklist and remote video installation guidance. Through proactive management, we reduce the risk of leakage to below 0.05%.
